Shipping Policy

Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience. Please review our shipping policy below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery time to the United States is generally:

7–15 business days

Delivery times are estimates and may vary depending on the destination, carrier, customs clearance, weather conditions, holidays, or other circumstances beyond our control.

Shipping Fees

Shipping fees, if applicable, will be displayed at checkout before payment.

Any free-shipping promotions will also be clearly shown on the product page or during checkout.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow 2–5 business days for tracking information to update after shipment.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, please contact us as soon as possible.

Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Delayed or Lost Packages

Occasional shipping delays may occur due to customs processing, carrier delays, severe weather, peak shopping seasons, or other circumstances outside our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us and we will assist you in investigating the shipment.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible after receiving your package.

Please provide your order number and clear photos of the item and packaging so that we can review the issue and provide an appropriate solution.

Customs and Import Duties

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Unless otherwise stated at checkout, any applicable customs duties or import taxes are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.

We will do our best to assist you as quickly as possible.